Shipping and Delivery
At OK John Metal Detectors, we are committed to providing you with fast, reliable, and affordable shipping for all your purchases. Below you will find detailed information about our shipping and delivery process.
Shipping Methods
We offer several shipping options to meet your needs:
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Standard Shipping: Delivery within 5-7 business days.
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Express Shipping: Delivery within 2-3 business days.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. You will see the final shipping cost during checkout before completing your purchase. This could change as we process your order but we will contact you before doing so.
Processing Times
Orders are typically processed within 1-2 business days after payment is received. During high-demand periods or promotional events, processing times may take slightly longer.
Delivery Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your delivery status directly with the carrier.
Shipping Locations
We currently ship to all provinces and territories in Canada. If you are located outside of Canada, please contact us at info@okjohnmetaldetectors.com for international shipping inquiries.
Local Pickup
For customers in the Winnipeg area, we offer a local pickup option. Select this option at checkout, and we will contact you to arrange a convenient pickup time.
Lost or Damaged Packages
We take great care to ensure your order arrives safely. If your package is lost or arrives damaged, please contact us immediately at info@okjohnmetaldetectors.com or call 204-612-3913. We will work with the carrier to resolve the issue promptly.
Contact Us
If you have any questions about our shipping and delivery policies, feel free to reach out to us:
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Phone: 204-612-3913
Thank you for choosing OK John Metal Detectors! Your satisfaction is our priority.